Frequently Asked Questions & Delivery
FAQ & Delivery
Frequently Asked Questions (FAQ)
What warranty do I get on the products?
We sell our products with an official manufacturer's warranty, so you can feel completely secure.
What payment methods can I choose from?
In our webshop, payment is only possible via bank transfer.
Is cash on delivery an option?
Cash on delivery is not available. You can only pay via bank transfer.
Delivery
When will I receive my ordered product(s)?
For deliveries, the handover will take place within the time frame provided by the courier service.
If this time is not suitable for you, you can modify it directly with the courier service.
What's the delivery time?
The exact delivery time for each product depends on current stock availability.
If the product you're looking for isn't immediately available, we'll offer other immediate alternatives, as delivery times can vary per product.
How much does delivery cost?
The delivery fee varies per order. We determine which shipping partner
will handle the delivery based on the weight and size of the ordered products, so we'll contact you regarding the exact fee.
For orders above a specified value, we'll cover the shipping cost. Some products also qualify for free shipping.
If you have any further questions, don't hesitate to contact us!
